University of Connecticut University of UC Title Fallback Connecticut

Administrative Services Specialist III

Payroll Title: UCP V
Class Code: 0552-9085
Job Family: ADM
FLSA Code: E
Score: 485

JOB SUMMARY

Under the direction of designated supervisor, independently coordinates and provides assistance in carrying out a specialized administrative service for a department.

GUIDELINES FOR USING THE POSITION

This position is to be used in departments where there is sufficient volume of a specialized activity to warrant a position devoted to such activities.  Incumbents at the III level are expected to resolve a wide variety of problems within moderate guidelines and are expected to periodically resolve new, unusual or difficult problems, which require judgment and initiative.  The primary focus of the job is on the administrative specialty, but may occasionally include other administrative duties.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

  1. Is responsible for coordinating all aspects of the specialized function, including processing paperwork and/or records; reviews for accuracy, completeness and compliance with regulations, policies and procedures; identifies and follows up to resolve problems, referring most unusual or difficult problems to supervisor.
  2. Prepares narrative and informational reports, as needed or requested; compiles and organizes information requiring the understanding and evaluation of data sources; may include special projects or extensive reports.
  3. Trains, supervises and establishes work schedules of clerical or student staff, with responsibility to assign such staff according to priority needs.
  4. Screens correspondence, records and other documents for appropriate action and works with administrators to determine proper response or to resolve problems; makes referrals as appropriate.
  5. Responds to requests for information and provides assistance in solving a wide variety of problems, some of which are new and unusual and require interpretation, judgment and initiative.
  6. Transmits authoritative information and serves as a resource regarding policies and procedures relating to the specialized administrative function, with responsibility to periodically interpret such policies and procedures.
  7. Frequently communicates with other University offices and/or outside agencies to request or provide information or to clarify procedures.
  8. In assigned area of responsibility, reviews operating procedures and policies for efficiency and effectiveness; makes minor changes or recommends major changes or improvements; participates in planning and decisions regarding new or changed policies and procedures.
  9. Devises, modifies and/or supervises the maintenance and coordination of complex filing systems, records and/or data systems which may be computerized.
  10. May draft or independently compose and/or edit routine correspondence and other documents for supervisor’s review and/or signature; as delegated signs supervisor’s name to correspondence, requisitions, vouchers, etc.; makes routine decisions in supervisor’s absence.
  11. Perform routine administrative functions of the office; coordinates work flow and processes administrative paperwork.
  12. May be responsible for coordinating related administrative functions.
  13. As assigned, assists in planning and carrying out related support activities, such as meetings, conferences, interviews; makes all necessary arrangements, including travel and coordinates details.
  14. Performs related duties as required.

MINIMUM ACCEPTABLE QUALIFICATIONS

  1. Bachelors degree or equivalent combination of education and experience, or Associates degree and four to seven years progressively responsible related experience.
  2. Demonstrated knowledge of administrative specialty required by department to be served, and ability to independently resolve problems of unusual difficulty.
  3. Good organization and interpersonal skills
  4. Ability to interpret policies and procedures.
  5. Familiarity with computers, as a user, if required by department to be served.

Date Created: 3/1/1987