University of Connecticut University of UC Title Fallback Connecticut

Assignments Coordinator

Payroll Title: UCP V
Class Code: 0510-9085
Job Family: STU
FLSA Code: E
Score: 512

JOB SUMMARY

Under the general direction of designated administrator, maximizes student satisfaction and housing utilization by administering a variety of complex policies and procedures.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

  1. Is responsible for office record keeping, preparation of administrative reports and manuals; monitors office procedures and practices; coordinates work flow and work assignments.
  2. Responds to inquiries and resolves complaints from students, parents and staff and the public regarding policies, and procedures or housing assignments and related issues.
  3. Administers room assignment policies and procedures.
  4. Reviews and authorizes requests for exceptions to policies, as appropriate, and investigates requests for exceptions.
  5. Serves as primary contact with residence hall staff who are key to performing varied responsibilities for the assignment office.
  6. Reviews assignment-related decisions made by head residents and area coordinators to ensure consistency and conformity to policies; determines whether to grant student appeals of assignment decisions made by the above residential services staff.
  7. Counsels students regarding interpersonal problems, roommate conflicts, lifestyle issues, etc.
  8. Arranges for and facilitates housing arrangements for students with special needs.
  9. Coordinates multiple waiting lists and differing procedures for special residences and rooms; also responsible for special assignment procedures for students participating in off-campus programs (i.e., study abroad programs, cooperative education, internships, etc)
  10. Develop, edits and/or reviews informational materials and other publications for accuracy and content.
  11. Hires, supervises and evaluates student labor; responsible for selection process of full-time clerical staff.
  12. Performs special projects and prepares reports, as assigned, related to projections and trends.
  13. Assists with compiling, reviewing and analyzing statistics and projections, assessing computer needs, and revising procedures related to occupancy and billing records.
  14. Performs related duties as required.

MINIMUM ACCEPTABLE QUALIFICATIONS

  1. Bachelor’s degree in related field
  2. At least three years full-time employment in related position such as college administration or residence hall work
  3. Organizational ability particularly in complex detail
  4. Versatility, flexibility and assertiveness
  5. Good communication and human relations skills

Date Created: 6/28/85