Payroll Title: UCP V
Class Code: 0501-9085
Job Family: DPS
FLSA Code: E
Under the general supervision of designated supervisor, develops, oversees, and supervises a microcomputer laboratory used as an instructional and training facility for students, faculty and staff.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
- Coordinates user-support services and day-to-day operations of computer lab. Coordinates coverage of the lab and provides personal coverage as necessary.
- Trains, supervises and schedules student monitors and other staff; may hire student staff.
- Maintains a current inventory of hardware, software, documentation, supplies, and other equipment needed for the operation of the microlab; is responsible for maintaining system security, including backups of all software.
- Reviews all requests to use microlab and interacts with users to discuss suitability of lab for user needs and related matters; approves or denies requests as appropriate.
- Checks hardware and software for damages/defects and arranges for repair or replacement.
- Provides for orientation of all users in order to certify that they understand the procedures of the lab and can operate the equipment safely and properly; maintains up-to-date listing of current certified users; analyzes data to provide usage statistics.
- Provides technical assistance and training to users; assists with set-up of hardware and software for classroom use.
- Implements and maintains policies and procedures for use of the lab; writes, edits and updates user manuals.
- Serves as liaison to Computer Center and personal computer groups.
- Evaluates need for and recommends acquisition of additional hardware and software.
- Monitors approved budget and expenditures.
- Performs related duties as required.
MINIMUM ACCEPTABLE QUALIFICATIONS
- Bachelors degree in appropriate field and at least one year of experience with microcomputers
- Knowledge of microcomputer software and/or hardware
- Working knowledge of word processing software and computer languages appropriate to the unit.
- Supervisory ability
- Good organizational skills
- Ability to work cooperatively with students, faculty and staff.
- Good written and oral communication skills
Date Created: 6/28/1985
Date Scored: 10/1/1984