University of Connecticut University of UC Title Fallback Connecticut

Computer Lab Coordinator II

Payroll Title: UCP VI
Class Code: 0662-9086
Job Family: DPS
FLSA Code: E
Score: 543

JOB SUMMARY

Under the general direction of designated administrator, manages one or more computer laboratories used as a training facility in support of instructional, research and/or administrative services.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

  1. Manages the services and day-to-day operations of the laboratory; coordinates coverage of the lab and provides personal coverage as necessary.
  2. Hires, trains and supervises student and other staff working in the computer laboratory.
  3. Maintains a current inventory of hardware, software, documentation, supplies and other equipment needed for the operation of the lab; is responsible for maintaining system security, including backups of all software.
  4. Reviews all requests to use lab and interacts with users to discuss suitability of lab for user needs and related matters; approves or denies requests as appropriate.
  5. Checks hardware and software for damages/defects, troubleshoots problems and arranges for repair or replacement; performs minor maintenance and repair.
  6. Provides for orientation of all users to certify that they understand lab procedures and can operate equipment safely and properly; maintains up-to-date listing of current certified users; analyzes data to provide usage statistics.
  7. Serves as primary technical consultant for computer users and for most effective software and hardware to meet department/division needs.
  8. Develops, implements and maintains policies and procedures for use of lab; evaluates such policies and procedures and institutes changes as needed; writes, edits and update user manuals.
  9. Serves as liaison with Computer Center and/or other computer groups.
  10. Evaluates need for and recommends acquisition of additional hardware and software.
  11. May develop budget requests; monitors approved budget and expenditures.
  12. As appropriate, designs and documents software programs to meet specialized needs of department/division; confers with supervisor or departmental staff to determine program intent, performance, output requirements and data collection; designs data base, if needed; tests adequacy of software program to ensure desired result.
  13. Identifies, troubleshoots and resolves software problems or difficulties.
  14. Designs and teaches workshops for the purpose of teaching the use and application of new and existing software and hardware maintained by the department/division.
  15. May maintain a library of computer documentation, manuals and related information.
  16. Performs related duties as required.

MINIMUM ACCEPTABLE QUALIFICATIONS

  1. Bachelor’s degree appropriate to department to be served or equivalent training and experience.
  2. Two to five experience with computer software and hardware appropriate to unit to be served.
  3. Ability to design and document software programs and databases.
  4. Supervisory ability
  5. Good managerial and organizational skills
  6. Ability to work cooperatively with faculty, staff, students and other users of the lab
  7. Good written and oral communication skills
  8. Ability to develop and deliver training workshops.

 

 


Date Scored: 10/17/1986