University of Connecticut University of UC Title Fallback Connecticut

Network and Computer Operation Manager

Payroll Title: UCP X
Class Code: 1019-9090
Job Family: DPS
FLSA Code: E
Score: 712

JOB SUMMARY

Under the general supervision of an Associate Dean, manages daily operation of a computer network of over 300 personal computers and workstations in laboratories and offices; installs, maintains and repairs hardware, software and peripheral devices.  Supervises technical and operation staff.  Provides technical consultations to faculty and students and assists in planning and development tasks.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

  1. Manage a large, sophisticated “Distributive” Computer System and communications network of 4 super-mini and over 300 PC’s and workstations, servicing more than 400 users.
  2. Hire, train and supervise one or more research assistants and a large student staff supporting the Operation of 6 Computer Laboratories, the installation and maintenance of laboratory hardware and software systems and more than 250 faculty and administrative microcomputer systems.
  3. Assist in Planning and Development of school-wide computer and network services and develop computer laboratories.
  4. Develop and manage large and small computer maintenance contracts and provide hardware maintenance support.
  5. Develop and implement policies regarding the use of computer resources.
  6. Manage and coordinate the operation of five large computer laboratories.  Provide Systems Administration support for several super-minicomputers.
  7. Maintain 2 million-dollar equipment inventory and purchase and maintain laboratory supply inventory.
  8. Develop and implement plans to install large and small computer systems.
  9. Manage and train staff to install large and small computer systems, peripherals, data communication equipment and perform software installations.
  10. Provide reports on computer usage operation activities and computer resources as required.
  11. Member of various computer and communication advisory committees
  12. Consult with faculty and staff regarding their computing needs.
  13. Performs related duties as required.

MINIMUM ACCEPTABLE QUALIFICATIONS

  1. Bachelor’s degree in computer related field or equivalent experience.
  2. At least ten years related experience, which shows evidence of supervisory and technical skills, computer operations and maintenance.
  3. A basic understanding of one or more of the following programming languages: Fortran, Basic, C, and Pascal.
  4. Good written and communication skills
  5. Ability to interface with sophisticated and entry level computer users.
  6. Ability to develop and maintain systems software and utility programs.
  7. Technical support staff supervisory experience.

 

Reviewed: 1/1/05