Payroll Title: UCP IX
Class Code: 0942-9089
Job Family: DPS
FLSA Code: E
Under the general direction of a designated supervisor or more senior technical staff, provides advanced level technical expertise in support of the efficient, effective and reliable operation of the University’s enterprise-wide computer systems and subsystems.
GUIDELINES FOR USING THIS POSITION
Incumbents in this position are considered technical experts and project leaders. They are expected to have a thorough knowledge and understanding of a large-scale complex operating system or subsystems and to apply a wide range of problem solving and resource management techniques. Work is often difficult and complex, requires considerable planning and can vary over a wide range of technical tasks which present with some regularity new and unusual problems and challenges. Incumbents are expected to work from broad objectives with considerable latitude for unreviewed action or decisions not reviewed and are expected to lead major projects of moderate to large size and complexity. Problem solving and ingenuity are expected with some regularity. Emphasis of the position will depend upon incumbent’s area of specialization.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
- Diagnoses and resolves errors in major operating system and subsystem components (e.g., OS/390, VM, CICS, DB2, CMS, VTAM, TCP/IP, NCP, JES2, UNIX) or other commercially acquired software (e.g., SAS, FORTRAN, FOCUS, Office Vision, MICS, language compilers, web servers).
- Demonstrates technical proficiency by consulting on and resolving problems using major operating system components or numerous software products.
- Assists with initializing and starting all major operating system components for normal production processing or for testing new releases of software and new hardware configurations.
- Installs and maintains control of system software components (e.g., JES2, CICS, DB2, CMS, VTAM, UNIX) and/or other complex program products (e.g., FORTRAN, SAS, MICS, PVM, RSCS, Office Vision, Control products).
- Designs and programs operating system exits or modifications to commercially acquired software to alter or add features and functions.
- Programs useful applications of significant difficulty to assist with management of computer resources such as database applications or systems consisting of several interrelated programs.
- Evaluates and recommends for acquisition, software and hardware products (e.g., language compilers, computers, statistical packages, performance tools, web servers, peripherals).
- Resolves complex systems integration issues including activities associated with various computer platforms, e.g., data warehouse, web applications and server, communication and networking technology.
- Assists management in evaluating and selecting major software and hardware subsystems (e.g., tape management, software, DASD, communications controllers, security software, minicomputers).
- Designs and develops materials for and teaches classes/workshops on technical subjects.
- Writes comprehensive documents about technical and usage procedures and methodologies (e.g., standard operating procedures, system documentation, help files).
- Works effectively with vendor, technical, and marketing personnel in evaluating, planning for, and installing software and hardware products.
- Investigates performance issues and resolves program product level and/or control program level performance issues.
- Develops plans and processes, which ensure the minimum risk to services or systems due to errors.
- Uses proficiently a wide variety of performance oriented commercially available software tools (e.g., TMON, VM/RTM, RMF, VM/PRF, MICS).
- Leads medium to large-sized technical projects.
- Prepares or assists with the preparation of project plans.
- Make recommendations for advancing technologies at the University.
- Assists with supervising the technical work of lower level staff members.
- Performs related duties as required.
MINIMUM ACCEPTABLE QUALIFICATIONS
- Bachelor’s degree in computer related field or equivalent combination of training and experience and three to five years of highly technical and progressively responsible technical experience which demonstrates a comprehensive knowledge and understanding of enterprise-wide hardware and software.
- Considerable knowledge of departmental and institutional structures and goals
- Ability to work independently with minimal supervision.
- Ability to lead major projects.
- Capability of meeting deadlines and working under pressure
- Ability to work effectively with vendors, staff and users at all levels.
- Working knowledge of web pages, Internet navigation, HTML and desktop applications such as word processors, spreadsheets and database tools.
- Good written and oral communications
- Good organizational skills
Date Created: 11/1/98