University of Connecticut University of UC Title Fallback Connecticut

Ticket Manager

Payroll Title: UCP V
Class Code: 0540-9085
Job Family: ADM
FLSA Code: E
Score: 508

JOB SUMMARY

Under the general direction of designated supervisor, administers all aspects of ticket sales to staff, students and the general public for university events.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

  1. Prepares and distributes ticket applications, receives and processes all ticket orders and assigns season ticket location.
  2. Administers and supervises allotment of tickets for visiting schools, season ticket holders, students, faculty, staff, alumni and public sale.
  3. Accounts for and deposits all revenue received and maintains proper accounting records for ticket office, including sales, billings, refunds and collection of bad debts and checks.
  4. Supervises the sale of and sells tickets for events such as intercollegiate athletic games or SUBOG activities.
  5. Coordinates hiring, supervises, and assigns work to cashier, temporary and student staff, ticket sellers and ushers.
  6. Administers distributions of monies advanced to cash boxes for days of events, and makes deposits following events.
  7. Maintains necessary files, records, inventories and orders tickets and special supplies.
  8. Prepares necessary financial and statistical reports, including game/event audits.
  9. Responds to written, telephone, and personal inquiries from potential ticket buyers.
  10. Projects income from ticket sales to aid in total budget preparation and in determining ticket prices.
  11. Develops and administers ticket office budget.
  12. Performs related duties as required.

MINIMUM ACCEPTABLE QUALIFICATIONS/SKILLS

  1. Bachelor’s degree in accounting or related field OR equivalent combination of training and experience.
  2. At least two years accounting and sales experience.
  3. Good public relations skills.
  4. Willingness to work irregular hours and weekends.
  5. Supervisory ability.

Created: 06/28/85
Revised: 04/27/02