Payroll Title: UCP X
Class Code: 1025-9090
Job Family: DPS
FLSA Code: E
Under the general direction of a designated manager, applies independent judgment as well as knowledge and advanced technical expertise to resolve complex operating system problems, provides technical supervision and support to staff and assists the manager in supervisory tasks.
GUIDELINES FOR USING THIS POSITION
Individuals at this level are expected to be able to perform the duties of levels below this one in the sequence and have comprehensive working knowledge and technical experience with enterprise-wide hardware and software which indicates ability to install complex software and to resolve the most difficult computer-related problems. Acceptable kinds of experience are programming, program product installation, consulting or systems programming. Work is difficult and complex, requiring considerable planning and varies over a wide range of technical tasks which present new and unusual problems.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
- Demonstrates proficiency in using sophisticated debugging tools (e.g., EREP, GTFTRACE, SLIP, IPCS), to diagnose and resolve errors in operating systems and networks (e.g., OS/390, CICS, VTAM, JES2, UNIX) or other commercially acquired software (e.g., SAS, FORTRAN, FOCUS, DB2, MICS).
- Designs/develops new system hardware configurations.
- Develops procedures, techniques or programs to analyze or improve performance and efficiency of software and hardware resources.
- Designs and programs large/complex operating system-oriented applications to assist with management of computer and network resources.
- Works with vendors and management to develop or enhance commercial grade software products.
- Presents briefings/workshops to professional groups (e.g., ACUTA, CAUSE, CMG, EDUCOM, FUSE, GUIDE, SHARE, NEUVM).
- Analyzes and prepares project plans for technical projects requiring coordination of several staff members.
- Independently resolves highly complex systems integration issues including activities associated with data warehouse and server technology.
- Develops plans and processes, which ensure the minimum risk to services or systems due to errors
- Leads technical projects, including meetings.
- Trains and educates computer professionals and users in various complex technical areas or new technology.
- Assumes responsibility for general supervision of technical personnel in absence of senior staff and makes independent decisions and judgment on technical issues.
- Make recommendations for advancing technology at the University.
- Performs related duties as required.
MINIMUM ACCEPTABLE QUALIFICATIONS
- Bachelor’s degree in computer related field or equivalent combination of training and experience and five to ten years of progressively responsible technical experience.
- Ability to supervise technical staff and train other staff members.
- Ability to provide technical documentation and project plans for technical staff members.
- Good interpersonal skills
- Excellent written and oral communication skills
OTHER DESIRABLE QUALIFICATIONS/SKILLS
- Good organizational skills
- Ability to present technical papers at professional seminars and workshops.
- Working knowledge of web pages, Internet navigation, HTML and desktop applications such as word processors, spreadsheets and database tools.
- Considerable knowledge of departmental and institutional structures and goals
Date Created: 11/1/98