Program Associate

Payroll Title: UCP VII
Class Code: 0742-9087
Job Family: EDU
FLSA Code: E
Score: 550


Under the general direction of designated administrator/faculty member, provides administrative management and advanced technical program support for an academic center or program.


This position is intended to serve dual functions: advanced administrative support and advanced level program support.  It requires the ability to regularly make administrative decisions and independently resolve complex administrative problems within established policy and to provide program support at the Master’s degree level.  Emphasis is on administrative management.


  1. Independently manages and coordinates program logistics and administrative support for professional staff, making adjustments to accommodate changing priority needs.
  2. Resolves administrative and logistical problems and transactions collaborating with state/federal /international agencies and institutions, as appropriate.
  3. Makes decisions in supervisor’s absence, as delegated, within broad guidelines; represents supervisor to other University offices, the public or outside agencies in matters of administrative consequence.
  4. Drafts preliminary final budget(s), which usually involves external funding, manages approved budget, making decisions related to the appropriateness of requested expenditures; prepares budget summaries and long?range budget projections; arranges for international fiscal transactions, as needed.
  5. Performs office management duties; directs the work flow and supervises the necessary administrative paperwork, records, complex filing system to support program, including fiscal, personnel and student records.
  6. Is responsible for specialized or technical aspects of program requiring an advanced understanding of program objectives, area of academic specialization and evaluation of data sources; projects may be shortterm or ongoing and are essential to the work of the unit and include such responsibilities as the organization and analysis of data or the organization and monitoring of programs
  7. Independently composes, prepares and/or edits correspondence and financial/narrative reports containing information which requires thorough knowledge and understanding of program/Center program procedures and policies; signs for supervisor, as delegated, his/her name to correspondence, requisitions, vouchers and other forms of consequence.
  8. May assist in drafting grant/contract language and budgets.
  9. Serves as a resource to students, staff and others on matters relating to administrative policies and procedures and to program activities.
  10. Within established policies, transmits authoritative information which tends to establish precedents and which may commit a supervisor to a course of action.
  11. Reviews program/center administrative policies and procedures for efficiency and effectiveness and advises supervisor regarding improvements.  Interprets and implements policies as established by supervisor; establishes operational procedures to implement policies.
  12. Maintains a collection of library and/or program resource materials, requiring understanding of academic specialization appropriate to program.
  13. Assists in planning outreach programs, conferences, meetings, seminars, with responsibility to make all necessary arrangements, including travel, and coordinates events and details.
  14. Recruits, trains, supervises and evaluates clerical and/or student staff; establishes work schedules and work assignments.
  15. Performs related duties as required.


  1. Master’s degree in discipline appropriate to program to be served.
  2. Two – five years experience, including experience with research techniques.
  3. Good management and organizational skills
  4. Ability to work independently and take initiative in resolving problems.
  5. Demonstrated knowledge in technical/research aspects of academic discipline.
  6. Ability to work effectively with collaborating groups.
  7. Fluency in foreign language(s) if appropriate to program.
  8. Good writing skills, including technical writing skills.


  1. Ability to computerize data.
  2. Graduate work beyond Master’s level.

Date Created: 6/28/85