Program Manager – MBA

Payroll Title: UCP VI
Class Code: 0641-9086
Job Family: EDU
FLSA Code: E
Score: 546


Under the direction of designated administrator, administers, coordinates and provides educational support and coordination for graduate program offered by the School of Business at a regional location.


  1. Is responsible for ensuring sufficient course enrollments to meet University, Continuing Education and School of Business Administration Revenue and Expenditure Guidelines; establishes yearly master schedule in conjunction with guidelines.
  2. Works with general population and companies to develop applicant pool of sufficient size and quality to assure continuation of program.
  3. Is responsible for obtaining classroom space and contracting for same; schedules classroom space and assigns instructors.
  4. Recommends policy changes that impact program operations.
  5. Advises and counsels candidates for degree program regarding program planning and course selection, in accordance with established guidelines.
  6. Serves as program representative to potential applicants, current students and the general public.
  7. Monitors compliance with admission requirements, scholastic standards, plans of study, course and graduation requirements; and advises Assistant Dean of discretionary actions.
  8. Manages general office operations; processes and maintains necessary paperwork to support academic program, including fiscal and personnel records.
  9. Is responsible for proper registration, scheduling and assigning of courses, including rosters, grade reports and academic records.
  10. Compiles data and prepares reports to aid in evaluating student progress and program effectiveness; recommends changes or improvements.
  11. Works with other professional and administrators in reviewing admissions information, interviewing applicants, evaluating credits and recommending appropriate action for admission to program.
  12. Serves as liaison between academic unit and other university offices.
  13. Coordinates course and instructor schedules.
  14. Is responsible for identifying instructors for courses offered at a regional location, within established guidelines.
  15. Responds to inquiries from students, faculty and others regarding program policies, procedures and requirements.
  16. Is responsible for collecting, depositing and accounting for fees/tuition payments and forwards to University Bursar.
  17. Provides faculty classroom technical, administrative and clerical support to faculty hired for program.
  18. Supervises and assigns work to clerical/student staff.
  19. Performs related duties as required.


  1. Bachelor’s degree in appropriate field
  2. Three to five years related experience.
  3. Demonstrated ability to work independently in a non-structured environment and to exercise independent judgment.
  4. Ability to define and interpret the competitive environment for MBA applications and enrollments, applicant pools, company policy regarding training and tuition benefits.
  5. Ability to interpret educational records, applications and other related information and assist individuals regarding their education objectives
  6. Ability to manage an office and perform administrative functions.
  7. Good interpersonal skills

Date Created: 6/28/85