Program Manager

Payroll Title: UCP VII
Class Code: 0778-9087
Job Family: EDU
FLSA Code: E
Score: 550


Under the general direction of designated administrator or principal investigator, provides program management and administrative coordination for training, research or educational program designed to support the Universitys research activities, educational outreach services, the academic curriculum, or to provide student service.


Incumbents in this position are expected to be responsible for implementing the program, for the day-to-day delivery of program content and for monitoring and coordinating the administrative aspects of the program, and are expected to act independently within the goals and objectives of the program and the guidelines established by the supervisor.

The primary focus of this job is on program implementation and program management of the day-to-day delivery of services.  A Program Manager is expected to act fairly autonomously in the program area, but not in the administrative area.


  1. Plans and implements program services and activities in accordance with program goals and objectives, and supervise the day-to-day delivery of program content.
  2. Coordinates and monitors the day-to-day administration of the program; oversees program coordination and logistics; prepares necessary reports; monitors compliance with policies and procedures.
  3. Trains, supervises and coordinates the activities of program staff; determines work schedules and work assignments to most effectively meet program needs; recommends staffing needs and assists in selection and evaluation of staff.
  4. Performs office management duties for the program; directs the workflow; coordinates and monitors the processing of necessary paperwork and maintenance of records and filing system to support program.
  5. Makes budget recommendations and monitors approved budget and expenditures.
  6. Plans and organizes workshops, training programs, courses, program curricula and training materials, in accordance with program goals.
  7. Serves as a resource to students, staff and others on matters relating to program policies, procedures and activities.
  8. Engages in public relations and promotional activities for the program; implements recruiting and promotional strategies, in area of responsibility.
  9. Collects and analyzes program data and participates in evaluating program effectiveness; identifies problems and makes changes, within prescribed guidelines, or recommends major changes.
  10. Participates in planning, development, design and evaluation of program activities.
  11. May participate in securing funding for the program.
  12. If applicable, recruits qualified students or participants to the program through promotional activities and contact with target population; assesses educational need of target population and recommendations regarding academic probation, dismissal and exceptions to prescribed program.
  13. If applicable, screens applicants for admission to program and assists in making admissions decisions; monitors and coordinates registration, course schedules and academic records; may assist in providing academic and career counseling to applicants and students; monitors student progress and makes recommendations regarding academic probation, dismissal and exception to prescribed program.
  14. If applicable, keeps informed of and monitors compliance with state licensing, professional certification or accreditation requirements.
  15. If applicable, oversees training and research activities that may be conducted in the program.
  16. Is responsible for special projects/operations which may be on-going or short-term and which require planning, coordination, supervision and thorough knowledge of the program.
  17. Performs related duties as required.


  1. Master’s degree in discipline appropriate to the program to be served and at least 1 to 2 years relevant experience; or Bachelor’s degree and at least 3 to 5 years relevant experience.
  2. Demonstrated ability to independently implement program, identify and resolve day-to-day program problems.
  3. Ability to plan and organize workshops/training courses/curricula and training materials appropriate to program to be served.
  4. Good organizational and supervisory skills
  5. Good interpersonal skills and ability to work effectively with faculty, staff, students, administrators as well as external agencies/groups and the public.
  6. If applicable to the program, ability to successfully recruit and counsel students and to interpret educational records/program data and related information.



Date Created: 6/28/1985
Date Scored: 1/13/1983