Payroll Title: UCP VI
Class Code: 0643-9086
Job Family: ASR
FLSA Code: E
Score: 521

JOB SUMMARY

Under the direction of designated administrator, supervises the registration and fee payment procedures for continuing education credit programs.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

1. Supervises collection of student fees and authorizes routine requests for fee refunds and collection procedures as needed.
2. Investigates and corrects errors in student registrations and academic records.
3. Recommends staffing needs; recruits, trains, supervises and evaluates clerical and student staff engages in registration functions; assigns and reviews work and coordinates workflow.
4. Monitors all changes in University regulations and policies pertaining to registration, modifies departmental procedures accordingly, and informs staff of changes.
5. Maintains and monitors fiscal records for registration services.
6. Supervises and assists in the creation and maintenance of computerized records for registration, course schedules and room assignments.
7. Serves as an information source to students and others regarding registration policies and procedures.
8. Develops, implements and coordinates operational systems for effective processing of student registration and fee payment.
9. Compiles and analyzes data and prepares reports as required.
10. Establishes procedures for off-campus credit programs registration and fee payments; supervises off-campus registration as required.
11. Performs related duties as required.

MINIMUM ACCEPTABLE QUALIFICATIONS

1. Bachelor’s degree in appropriate field
2. One to three years experience in student service in higher education or similar customer service type experience in industry.

OTHER DESIRABLE QUALIFICATIONS/SKILLS

1. Master’s degree
2. Experience in student registration and fee payment systems in college/university.
3. Managerial training

Date Created: 6/28/85