Residence Hall Complex Manager

Payroll Title: UCP VII
Class Code: 0775-9087
Job Family: FAC
FLSA Code: E
Score: 577


Under the direction of designated supervisor, supervises the delivery of housekeeping and maintenance services for a complex of campus residence halls and supervises the maintenance staff in the complex.


  1. Implements and monitors housekeeping/maintenance services to ensure standards are met and buildings are properly maintained; identifies areas for improvement and recommends changes.
  2. Supervises, trains and evaluates the work of area foremen and maintenance staff; monitors work performance and institutes corrective action, in accordance with department procedures and collective bargaining contracts; sets up and monitors daily work schedules of assigned housekeeping staff; ensures adequate coverage for all buildings; provides in-service training and job counseling as needed.
  3. Hires, trains, supervises and coordinates the work of a large student labor force engaged in seasonal interior painting of all residence halls; orders and maintains all equipment needed; is responsible for personnel paperwork and time cards.
  4. Consults with residential services staff to identify and resolve problems.
  5. Coordinates repair of assigned buildings; provides weekly work order update to physical plant.
  6. Monitors inventories and arranges for repair of all furniture in assigned area of responsibility, in accordance with department policies and procedures.
  7. Prepares and manages approved budget for assigned complex of residence halls; maintains financial records and prepares reports, as needed.
  8. Assists supervisor with special projects such as housekeeping manual; may assume duties of housekeeping coordinator in his/her absence.
  9. Coordinates all area renovations, including initiation of purchase requisitions and direct liaison with Office of Facilities.
  10. Performs related duties as required.


  1. Bachelor’s degree in appropriate field
  2. Three to five years of supervisory experience in a large residential housekeeping system, three of which must have been in a supervisory capacity.
  3. Demonstrated ability to train and supervise a large staff.
  4. Knowledge of building materials and methods and their use in maintenance and operation of large public building.
  5. Good interpersonal skills


  1. Master’s degree and supervisory experience

Date Created: 1/87