The Employee Assistance Program (EAP) is a free and confidential service for employees and their household dependents. EAP provides private assessment, brief counseling and/or referrals for additional services to assist with personal and/or work-related problems that could potentially impact job performance, health, mental and emotional well-being. Such concerns, amongst others, may include stress, financial issues, legal issues, family problems, office conflicts, and alcohol or substance abuse. EAP also works with supervisors and managers to provide proactive planning for, and intervention in, situations such as organizational changes and in response to traumatic events.
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Federal and State laws protect the privacy and confidentiality of all EAP records and communications. Except as required by law, in cases involving child or elder abuse/neglect, imminent threats of harm, or in compliance with a court order, no information regarding your identity or participation may be disclosed to anyone outside of the program, without your specific written consent. In cases involving supervisory or management referrals to help with performance concerns, you may be asked to grant limited consent for reporting follow-through on participation and recommendations. However, neither the nature of recommendations, nor content from any EAP sessions, will be disclosed.
Frontline Monthly Newsletter - September 2021
Part I: Introduction - EAP as a Management Resource
Part II: Steps I & II - Using Management Referral to Help the "Troubled Employee"
Part III: Steps III, IV & V - Using Management Referral to Help the "Troubled Employee"
Model Discussion Video - EAP as a Resource to Help Employees Succeed "A Suggested Approach"
Phone: (860) 679-2877
Toll-free in CT: (800) 852-4392
We encourage you to call between 8:00 a.m. and 5:00 p.m., Monday through Friday. If office hours are inconvenient, leave a voice message or send an email at any time about when and how to reach you.