The Deer Oaks Employee Assistance Program (EAP) is a free service provided by Human Resources for all faculty and staff (regular and special payroll), Postdoctoral Research Associates, and Graduate students who hold a Teaching or Research Assistantship, your dependents, and household members. This program offers a wide variety of counseling, referral, and consultation services, which are all designed to assist you and your family in resolving work and life issues in order to live happier, healthier, more balanced lives. From stress, addiction, and change management, to locating child care facilities, legal assistance, and financial challenges, our qualified professionals are here to help. These services are completely confidential and can be easily accessed 24/7, offering you around-the-clock assistance for all of life’s challenges.

Below is a summary of the benefits and services provided through the Deer Oaks program. Access the program by phone, email or the UConn Deer Oaks website. The website is a comprehensive site with on demand online seminars, articles, newsletters, work/life resource locators, and more, including how to access EAP counseling services.

If you missed joining an Introduction to the EAP session, or you are new to the University, you can access the records below:

Watch the Employee Introduction to the EAP session recording to learn about all the Deer Oaks EAP and Work/Life program has to offer you, your dependents, and household members. The Manager/Supervisor session includes additional information on support services for managers to assist employees through difficult times, and performance issues, and handling critical incidents.

Employee Session Recording
Manager/Supervisor Session Recording

Discover Your EAP & Work/Life Benefits

Fact Sheet
Fact Sheet (Spanish)
Brochure
Wallet Card
iConnectYou - Employee Assistance Program (EAP) On the Go
An app that instantly connects you with professionals for in-the-moment support.

EAP Supervisor Support & Guidelines
Use this guide to learn about the support options available from Deer Oaks for supervisors/managers.

Supervisor's Guide to Handling Critical Incidents
This guide is essential when handling critical incidents within your department or unit, providing information on your role, why it’s important to help employee’s manage the impact of a workplace critical incident, levels of response, and how to reach out for support and assistance from HR and EAP.

Manager Assistance Flyer

Management Consultations Flyer

Specialized support and resources are available for first responders. Deer Oaks understands the unique pressures and circumstances faced by public safety employees and they are here to help. Utilize the First Responder Assistance line at (833) 253-1129 for expedited and confidential support with specially trained staff, 24 hours a day. Counseling is available from a first responder network of clinicians with specialized training in working with first responders.

First Responder Fact Sheet
First Responders Flyer

Employee Resiliency in the COVID-19 Workplace by Deer Oaks EAP
This informational guide provides helpful tips on how to handle stress, deal with change, and remain resilient in difficult times. It includes topics such as: Coping with Job Stress, COVID-19: Returning to the Workplace, and for managers; Managing Through COVID-19: Communicate to Build Trust.

Webinar Series

2023 Supervisor Excellence Webinar Series
These quarterly live webinars focus on maintaining a mentally healthy workplace environment, advancing communication skills that improve employee motivation, and emotional intelligence and presentation skills for supervisors.

2022 Stress Management Webinar Series
These quarterly webinar series provide employees with the knowledge and skills necessary to cope more effectively with stress so they can live healthier and more productive lives.

2022 Leadership Certificate Webinar Series
This Webinar series covers important topics designed to provide supervisors, managers, and other interested employees with enhanced skill to improve workplace morale, employee motivation, and staff productivity.

2022 Supervisor Excellence
These quarterly live webinars focus on the 7 habits of highly effective supervisors, effectively managing employee performance, strengthening your team, and transitioning from staff to supervisor.

2021 Leadership Certificate
Enhance your leadership skills in delegation, engaging your workforce, approaching difficult conversations and learn the key differences between being a manager, and a leader with these four 1 hour webinars.

Pandemic Support - Transitioning to the New Normal
This Webinar series is designed to help employees to better cope with – and adjust to - the stress and changes brought about by the COVID-19 pandemic.

Stress Management
From increasing resilience, strategies to handle stress, managing time and priorities, to tips for the holidays, this series will assist you in better handling stressful times.

2021 Supervisor Excellence
With a focus on supporting your team during difficult times, these four webinars will cover core leadership skills to engage your team, helping them thrive through change, find Work/Life balance, communicate effectively and work collaboratively.