Workers’ Compensation

The State of Connecticut Workers’ Compensation Act provides for compensation and medical care if an employee is injured or becomes ill as a result of performing their job.

Workers’ Compensation Packet

The workers’ compensation packet includes all the required forms that must be completed by both the supervisor and employee. The completed packet can be faxed to Human Resources at 860-486-0406 or securely uploaded by clicking on the following link: WC Related Documents

View and download Workers' Compensation Packet

Who is Eligible

All State employees are eligible for benefits provided under the State’s workers’ compensation insurance. This includes faculty, staff, student labor, work study, special payroll, and graduate assistants provided that the injury occurred while performing a function related to their employment with the University. The decision to accept or deny a claim is made solely by the Third Party Administrator (TPA).

Types of Workers' Compensation Claims

All reported claims fall into one of three categories:

Report Only:
An incident that is reported by an employee to the supervisor, but no medical attention is being sought.

Medical Only:
An incident that is reported by an employee to the supervisor with corresponding medical treatment, but the injured employee loses no time from work.

Lost Time:
An incident that is reported by an employee to the supervisor with corresponding medical treatment, and the injured worker loses time from work.

It is important to note that all three categories of reported claims require the Form WC207 First Report of Injury, is reported to the TPA injury reporting hotline 1-800-828-2717, and is faxed to Human Resources’ secure fax line: 860-486-0406.

Seeking Medical Treatment – Initial Treatment Network

In the case of an emergency, the injured employee should seek treatment at the closest emergency facility. In the case of a non-emergency injury, the injured employee is required to attend the initial visit with one of the designated initial treatment providers. Employees are encouraged to call the provider they choose prior to leaving to ensure that they will be seen.

If the injured employee chooses not to visit the designated initial treatment provider or treats outside the workers’ compensation provider network, they may risk suspension of their benefits per order of the Workers’ Compensation Commission.

After the initial visit, the injured employee may choose an attending physician from the State of CT Workers Compensation provider network.

View a complete list of in network providers.

Reporting an Injury

  1. Employee immediately reports injury/illness to supervisor.
  2. Supervisor must see that the employee receives necessary medical attention: Emergency medical care if necessary.
  3. Direct employee to medical provider directory if emergency medical care is not needed.
  4. Supervisor must complete the WC207 First Report of Injury.
  5. Supervisor reports claim to TPA injury reporting hotline 1-800-828-2717.
  6. Within 24 hours, the supervisor faxes the completed WC207 to Human Resources’ secure fax line: 860-486-0406.
  7. The employee needs to forward all medical documents relating to the injury. This includes work status reports and appointment sheets for past or future medical treatments.

If the Injury Results in Lost Time from Work

Please notify Human Resources right away if you are missing work due to the incident or medical treatments.

Interaction Between Family Medical Leave Act (FMLA) and Workers’ Compensation

If the injury will result in an absence from work for a period of more than five consecutive workdays, this may qualify the workers’ compensation leave as a “serious health condition” under State and Federal Family Medical Leave Act (FMLA). Provided the employee is eligible, the workers’ compensation leave will run concurrently with the 12-week State and Federal FMLA leave entitlement.

Return to Work Process

Full Duty
If the medical documentation indicates a full duty release, the employee must return to their regular position for the next scheduled shift. The employee must provide the medical documentation to Human Resources as soon as possible, during regular business hours, and before their next scheduled shift.

Light Duty
If the medical documentation indicates light duty restrictions, the employee must provide the medical documentation to Human Resources as soon as possible. The Workers’ Compensation Administrator will work with the employee’s department to determine if the employee may return to work. The employee should not return to work unless they are contacted by the Workers’ Compensation Administrator and instructed to do so. If it is determined that the employee is able to return to work, they are expected to return for their next scheduled shift.

Americans with Disabilities Act (ADA) and Workers’ Compensation

Please note that certain medical conditions may qualify for accommodation under the Americans with Disabilities Act (ADA). You can get additional information regarding the ADA and your right to an assessment by contacting Tiffanie Roback, ADA Accommodations Case Manager at (860) 486-2598 or tiffanie.roback@uconn.edu.

Network Information

Additional Resources & FAQs

Employee Responsibilities and Information
Supervisor's Guide to Claim Reporting
Tips for Winter Safety

Workers' Compensation FAQs

Q. If I am injured on the job, is it mandatory that I seek medical treatment from a provider in the network?
A. Yes, under Public Act #93-228, in order to be eligible for any State of Connecticut Workers’ Compensation benefits, it is mandatory that you obtain medical treatment from a provider within the network.

Q.How do I find a medical provider within the network?
A.You can access a list of medical providers by visiting the Human Resources website, or by calling Prime Health Services at 1-866-348-3887.

Q. What do I do if I need emergency treatment?
A. Emergencies are considered to be injuries which, if not treated immediately, would seriously jeopardize or impair an employee’s health. If emergency treatment is needed and the employee is unable to receive medical treatment from a network provider, they may receive the necessary emergency treatment for this injury outside of the managed care network without penalty. If additional treatment is required, a network physician must provide it.

Q. What do I do if I am injured out of state and there are no network providers?
A. When a work related injury occurs out of state and immediate medical attention is required, an employee may receive medical treatment from a local, non-network doctor or facility without penalty.

Q. If I am injured on the job and receive medical care from a network provider, will I be responsible for any of the medical charges?
A. No, the State of Connecticut will pay for all medical costs relating to your compensable work-related injury claim.

Q. What will happen if my claim is contested and I still need care?
A. The State will pay for charges of all medical care prior to your claim being contested. After you receive a contestment notice, all medical bills must be submitted to your health insurance carrier for payment. If your claim is later approved, the State will reimburse your health insurance carrier.

Q. I have been placed out of work due to my work-related injury. What do I need to do?
A. If a medical doctor has restricted you from work for a certain period of time, it is the injured employee’s responsibility to immediately notify their supervisor and the Workers’ Compensation Administrator at (860) 486-5688. A written work status report placing the employee out of work is also required and can be sent directly to the Department of Human Resources or faxed to (860) 486-0406. Once an employee has been placed out of work, there are additional forms that will need to be completed. These forms will be sent certified mail to the employee upon notification of lost time.

Q. Am I eligible for mileage reimbursement?
A. Yes, all workers’ compensation claimants who use their private motor vehicles to travel to medical appointments necessitated by their work-related injuries can be reimbursed for the mileage incurred. The rate coincides with the federal mileage reimbursement rate. The form to file for mileage reimbursement can be found on the Human Resources website and should be mailed directly to the Third Party Administrator upon completion.

Q. I no longer want to treat with my current doctor and would like to switch to another doctor in the network. Is this possible?
A. Injured employees receiving workers’ compensation benefits may not switch doctors without prior approval from the Third Party Administrator or the Workers’ Compensation Commission.

Q. Who is eligible for workers’ compensation benefits?
A. All State employees are eligible for benefits provided under the State’s workers’ compensation insurance. This includes faculty, staff, student labor, work study, special payroll, and graduate assistants provided that the injury occurred while performing a function related to their employment with the University. The decision to accept or deny a claim is made solely by the Third Party Administrator.

Q. I have been provided with a prescription for my work-related injury. Where can I have it filled? A. Injured employees requiring prescribed medications must have their prescriptions filled at a network pharmacy. You can access a list of medical providers by going to the Human Resources website, or by calling Express Scripts at 1-877-672-3340.

Q. How do I report an alleged case of workers’ compensation fraud?
A. If you suspect that workers’ compensation fraud is being committed, you can anonymously call 1-800-927-0456 at any time. This number is available 24 hours a day, 7 days a week.

Q. What happens to my deductions when I am out on workers’ compensation?
A. Payroll deductions for health insurance and other items cannot be deducted from your workers’ compensation check from the Third Party Administrator. If you have elected to supplement with your accrued time, your payment from the University may contain enough money to take some (or all) of your deductions. If you have not elected to supplement your payment with your accrued time, or if the amount of your supplement does not cover all of your deductions, it is the employee’s responsibility to make payment arrangements with the respective payee. Please contact Workers' Compensation Administrator at (860) 486-5688 or ragini.sengupta@uconn.edu should you have any questions regarding your deductions.

Q. I have been released for light duty work. What do I do?
A. If a medical doctor has released you for light duty work, it is the injured employee’s responsibility to immediately notify their supervisor of their restrictions, and to see if they can be accommodated. The employee should also notify the Workers’ Compensation Administrator at (860) 486-5688 and provide an updated work status report releasing them for light duty work.

WHO TO CONTACT

PURPOSE

CONTACT INFORMATION

UConn
Ragini Sengupta, Human Resources
Guidance to supervisors and employees, incident reports, coordination of medical documentation and return to work.
Fax: (860) 486-0406
 
Ellen Lowe, Payroll
First checks, supplemental payments, and payroll-related information
Phone: (860) 486-6915
Fax: (860) 486-4296
 
Cheryl Berry, Payroll
First checks, supplemental payments, and payroll-related information
Phone: (860) 486-0966
Fax: (860) 486-4296

Third Party Administrator
Gallagher Bassett Services
55 Hartland Street, Suite 400
East Hartford, CT 06108
Phone: (860) 256-3400
Toll Free: (866) 422-7622

Senior Resolution Manager
Scott Stanchfield
Phone: (860) 256-3434
Fax: (855) 366-2020

Claim Supervisor
Lori Stanescki
Phone: (860) 256-3405
Fax: (866) 603-3374

First Report of Injury
Injury Reporting Hotline
Phone: (800) 828-2717