Manager – Instructional Development Services

Payroll Title: UCP XI
Class Code:1115-9092
Job Family: COM
FLSA Code: E
Score: 745


Under the administrative review of a designated administrator, oversees and manages all operational and technical areas of the Instructional Design and Development Unit of the Institute for Teaching and Learning. This position manages the Instructional Design and Development staff, resources, workflow and budgets in order to fulfill the University’s strategic requirements to develop innovative instructional programming for faculty development and enhanced classroom instruction.


  1. Directs the activities of staff; identifies staffing needs and is responsible for hiring, training, supervision, evaluation, work schedules and work assignments; manages all routine personnel functions.
  2. Participates in developing, evaluating and enforcing University and departmental policies, procedures and strategies relating to instructional technology and design; is authorized to make or approve decisions which may establish or alter policies, procedures or operations. Responsible for interpreting and disseminating such information.
  3. Serves as a chief spokesperson and consultant to the University community regarding alternate methodologies in instructional design and development services. Maintains excellent working relationships with University faculty, staff and administrators.
  4. Oversees the fiscal affairs of various projects, including budget development and prioritizing; exercises direct fiscal control over approved project budgets. May generate income, set fees and oversee billing and accounting procedures; prepares budget reports and projections.
  5. Prepares and submits comprehensive reports, planning documents and supporting information to aid in effective short and long-range technology and instructional design initiatives; makes recommendations based on analysis of current and future needs, new advances in the field of education and instructional technology.
  6. Develops necessary administrative systems and operational procedures to monitor instructional design for on-going and future projects.
  7. Oversees selection and implementation of new technology, computer hardware and software.
  8. Assesses, determines and develops training plans for staff and self that ensure that new technologies are understood and fit into project plans and enhancements.
  9. Oversees the development and implementation of training for the University community in new state-of-the art technologies and advancements in instructional techniques.
  10. Evaluates program effectiveness; makes recommendations and implements changes; participates in validation research to determine value and successful application of instructional technology and services.
  11. Maintains up-to-date knowledge in pedagogy theories and technology; advises the University community of the current trends and changing technology.
  12. Represents Instructional Development and Design division on committees and at regional and national conferences.
  13. Performs related duties as required.


  1. Master’s degree in Instructional Design, Education, or related field.
  2. Seven to ten years of progressively responsible experience, including administrative experience involving budget preparation, accounting, personnel management or general business management.
  3. Three to five years demonstrated supervisory experience preferably in a higher education environment.
  4. Excellent interpersonal and communication skills; ability to work with and direct diverse groups of people.
  5. Knowledge and experience with teaching advanced seminars and training workshops.
  6. Experience developing complex plans and strategies and working with minimal supervision.
  7. Demonstrated commitment to maintaining state-of-the-art technical knowledge.


PhD. or advanced certification in a relevant field

Scored: 06/09/06